Shipping & quality guarantee
Delivered with care, verified with video
Fast shipping across India — guaranteed quality testing, tamper-evident luxury packaging, and video dispatch verification.
Free shipping over ₹1199
Orders below ₹1199 ship for a flat ₹100.
Dispatched in 24–48h
Most orders leave our workshop within two business days.
Dispatch Video Shared
Live video of product condition and packaging shared with you.
Shipping
| Destination | Estimated delivery | Charge |
|---|---|---|
| Metro cities | 2–4 business days | ₹100 · Free over ₹1199 |
| Rest of India | 4–7 business days | ₹100 · Free over ₹1199 |
| Remote pincodes | 6–10 business days | ₹100 · Free over ₹1199 |
- Every order is tracked from dispatch to delivery.
- A tracking link and dispatch video are sent once your order is packed.
- We currently ship within India only.
Quality assurance & No-Return Policy
Every piece at OrnaKart undergoes rigorous multi-point quality testing before packing. During packing, a live dispatch video is captured demonstrating the product's flawless condition and tamper-proof luxury packaging, and shared with you directly. Due to these strict quality verifications and personal hygiene standards, we maintain a strict No-Return policy once dispatched.
100% Quality Tested
Every piece passes rigorous inspection for finish, stones, and craftsmanship.
Dispatch Video Captured
Live packing video is recorded showing your item and shared with you.
Tamper-Evident Luxury Packaging
Delivered in high-grade protective packaging to ensure zero damage.
Transit damage guarantee
In the rare event that your package arrives visibly damaged in transit, please share an unboxing video with our support team within 24–48 hours of delivery. We will verify it against the dispatch video and immediately assist you.
Read our full Refund & Cancellation Policy for cancellation windows and refund timelines.
Need a hand?
Track an order or reach our support team anytime.